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SALES MANAGER

职能: Sales

地点: Offanengo, Italy

合同: Full time

The ideal candidate will be responsible for developing and maintaining the business at Key Accounts or market area under his/her responsibility, will have global vision of the customers and the market and will monitor and support customer’s need to provide suitable solutions.

Reporting directly to the Sales Director, he/she will supervise and control one or more Project Managers and will be accountable for the following:

  • To achieve the sales budget assigned for the relevant area of responsibility
  • To establish a deep relationship with the customers to understand and satisfy their needs according to company policies
  • To make ad hoc presentations to customers on new products or suitable products
  • To negotiate contracts with the support of our Legal Department
  • To negotiate sales conditions for first order and to manage brief in cooperation with relevant Project Manager
  • To plan and manage regular visits to customers and to attend cosmetic trade shows, travelling abroad as required
  • To maintain relationship with regular customers and to find new potential customers to develop
  • To carry business intelligence
  • To be the reference point for the customer in case of complaints or disputes

Skills required:

  • Bachelor Degree as a minimum in Economics, or any other discipline
  • Three to five year experience in similar position in cosmetic or multinational manufacturing companies of the raw materials field
  • Good knowledge of English, knowledge of French language or a secondo foreign language is a plus
  • IT knowledge: Very good knowledge of the Office package and management systems
  • Good interpersonal relationship and teamwork
  • Excellent negotiation capabilities and customer oriented attitude
  • Good communication and ability to synthesize
  • Ability to manage and to motivate people
  • Effective workload planning, respect of deadlines, ability to define priorities and manage stress in a very dynamic environment
  • Proactivity, precision and attention to details/numbers
  • Ability to search for information, flexibility and adaptability
  • Self-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy
  • Availability to travel frequently including intercontinental travelling

BUSINESS DEVELOPMENT MANAGER

职能: Marketing

地点: Offanengo, Italy

合同: Full time

The ideal candidate will be responsible for identifying and growing business opportunities for the given area in order to generate project-brief acquisition, improve project win rate and help the business grow.

Reporting to Business Development Global Director, the jobholder will be a pillar in the Marketing Department and will have an in-depth knowledge of business products and value proposition and will identify and map business strengths and customer needs to develop and propose the best concept for matching.

Main tasks and responsibilities:

  • Market analysis to identify business opportunities with prospect clients or room to grow with existing ones supporting sales
  • To promote products to clients providing the right selection and customizing the storytelling in terms of benefit, story angle, technical highlights and shade selection
  • To obtain briefs from clients and select formulations that match the associated brief
  • To increase briefs transformation rates via follow-up in support to sales by client deep knowledge and relationship
  • To brief Marketing and R&D for custom new developments relevant for the market
  • To support Marketing in developing ready to go collections for their market
  • To support in defining budget & strategy for the given customers

Skills required:

  • Bachelor Degree as a minimum in Economics, or any other discipline
  • At least 5 years of proven track record in a similar role preferably in the make-up business (Product Development experience highly valued)
  • Fluent in English, knowledge of French language or a second foreign language is a plus
  • IT knowledge: Very good knowledge of the Office package and management systems
  • Strong customer oriented attitude
  • Ability to communicate with higher management level (internally and externally)
  • Effective workload planning, respect of deadlines, ability to define priorities and manage stress in a very dynamic environment
  • Analytical & Presentation skills
  • Ability to network and build relations<
  • Availability to travel frequently including intercontinental travelling
  • Self-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy

PROJECT MANAGER

职能: Sales

地点: Offanengo, Italy

合同: Full time

The ideal candidate will be responsible to manage assigned projects autonomously during all the phases of the product development, from customer’s brief to first order.

Reporting to Sales Manager he/she will be accountable for the following:

  • To review and understand Sales budget with the Sales manager to have a full understanding of the objectives, the market, risks and opportunities linked to customers and market.
  • To be responsible for the positive results of projects from customer’s brief to order acquisition: creation and management of timelines and all phases of the project in cooperation with the Sales Manager. Ensuring regular updates are communicated to the customer and internal departments
  • To manage the day-to-day activities to carry out projects assigned
  • To coordinate all company functions involved in product development to ensure activities are completed in time to achieve the timeline. Highlighting any risk to the Sales manager. 
  • To monitor prices for existing products in case of price changes regarding packaging, BOM changes (coming from the customer)
  • To build a deep knowledge of the customer to develop customer’s loyalty, to provide right answer/solution to customer’s request in the right time.
  • To have daily contacts with customer concerning progress of the project
  • To attend or host meetings with customers and internal meetings to manage the development of the projects
  • To be able to manage internal and external relationships while coordinating the project
  • To have a deep knowledge of the products concerning their technical characteristics, production limits, formulation and industrialization to direct the customer towards the right product
  • To visit occasionally customers supporting the Sales Manager

Skills required:

  • High School Diploma as a minimum. Degree in any discipline, preferably Economics, Marketing or Languages is preferable
  • Fluent in English is an essential requisite, French or another foreign language are a plus
  • Two-three year in cosmetic or multinational manufacturing companies 
  • IT knowledge: Very good knowledge of the Office package
  • Excellent interpersonal relationship and teamwork
  • Excellent communication and ability to synthesize
  • Effective workload planning, respect of deadlines, ability to define priorities and manage stress in a very dynamic environment
  • Proactivity, precision and attention to details/numbers
  • Ability to search for information, flexibility and adaptability
  • Self-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy
  • Availability to travel occasionally in Italy and abroad

CUSTOMER SERVICE MANAGER

职能: Supply Chain

地点: Offanengo, Italy

合同: Full time

The ideal candidate is willing to make the difference and to support the continuous improvement culture, proposing and implementing activities and processes needed for a more effective, accurate and timely management of the Customer Service.

Reporting to the Supply Chain Director, he/she is responsible for managing and coordinating Customer Service activities, in a logic of maximum customer satisfaction, thanks to an in-depth knowledge of customers, of their needs and specificities in the order management phase, taking care of their loyalty.

Main tasks and responsibilities:

  • To coordinate an articulated team of customer service representatives
  • To ensure that the activities related to sales orders are carried out within the agreed times and conditions
  • To ensure that the relevant company functions involved in order management contribute to the extent of their competence
  • To point out to the Sales Managers if order flow and budget are not aligned and any critical situation
  • To ensure that communication with customers is constant and timely
  • To ensures constant alignment with the Sales, Project Managers, Planning, Operations, Quality Control functions.

Skills required

  • Master Degree in Economics / Management Engineering or similar
  • 3-5 years working experience in the same role, preferably in a similar business environment (on order, with a short time-to-market, with peaks or seasonality)
  • Excellent knowledge of English, written and spoken. Knowledge of French will be a plus
  • Excellent knowledge of IT systems (Office applications, advanced management)
  • Flexibility and ability to withstand pressure
  • Excellent communication and negotiation skills
  • Excellent analytical skills and with a strong attitude in implementing improvement processes
  • Effectiveness in planning team activities and defining priorities
  • Ability to inspire and motivate the team, accompanying the growth of people
  • Curiosity, ability to explore and understand customer needs, and a real passion for finding concrete and valuable solutions
  • Self-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy

CUSTOMER SERVICE REPRESENTATIVE

职能: Supply Chain

地点: Offanengo, Italy

合同: Full time

The ideal candidate will be responsible to guarantee customer satisfaction in terms of continuous and effective management of orders and reorders, including the process to assure the pack in contract manufacturing.

Reporting to the Customer Service Manager he/she will be accountable for the following:

  • To be responsible for the management of all activities related to reorders of products starting from order entry on time and complete with information required to execute properly
  • To build, develop and maintain the relationship with customers understanding their needs  and problems to ensure a high quality service
  • To represent the company in a professional manner during all activities with an outside exposure
  • To coordinate effectively company functions involved in order processing, analysing and running reports needed to carry on the order track activities.
  • To have a deep knowledge of product specifications to be able to coordinate with the Project Manager and the Bill of Material team in case of inaccuracies or incorrect information
  • To interface with Administration to check customer’s payments prior to order processing and to interface with customers on this  
  • To interface with customer during all phases of order fulfilment to inform the customer of any time deviation from agreed timing
  • To cooperate with the Project Manager in the operative management of first order to customer, as a result of the project management process (launch) ensuring that all instructions are correctly executed
  • To attend meetings with customers and internal meetings and to visit occasionally customers

Skills required:

  • High School Diploma as a minimum. Degree in any discipline is preferable
  • Fluent in English is an essential requisite, French or another foreign language are a plus
  • One/two year experience in a similar role in complex or multinational companies or in a very dynamic environment
  • IT knowledge: Very good knowledge of the Office package (excel and ppt) and willing to use / learn company systems (ERP, WMS, etc.)
  • Good interpersonal relationship and teamwork
  • Good communication and ability to synthesize
  • Effective workload planning, respect of deadlines, ability to define priorities and manage stress
  • Proactivity, precision and attention to details/numbers
  • Ability to search for information, flexibility and adaptability, negotiation skills
  • Self-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy
  • Availability to travel occasionally in Italy and abroad

BUYER

职能: Procurement

地点: Offanengo, Italy

合同: Full time

The ideal candidate will be responsible for supporting the Senior Buyer in negotiating the best purchasing conditions for the category (Raw Materials, Packaging, Services, etc.) assigned, respecting the sourcing strategy built and validated. He/she will also be responsible for updating price lists and commercial conditions agreed in the system.

Main task and responsibilities:

  • To be the main contact with purchasing department in order to optimize the POs conditions;
  • To support the Senior Buyer in spending analysis;
  • To manage all documentations for suppliers’ homologation;
  • To support the Senior Buyer for the suppliers’ evaluation process;
  • To manage and update in IT system price list and commercial conditions in references’ database for the category assigned;
  • To manage and place the purchase orders;
  • To support the Procurement team in case of Non Conformities with suppliers;
  • To support other departments in scouting based on requests;
  • To assist Senior Buyer in leading price conditions for the category assigned together with the Group.

Skills required:

  • Bachelor degree
  • 2 years working experience in the same / similar role
  • Good written and spoken English
  • IT Knowledge: Highly Skilled with Excel and common IT tools.
  • Good negotiation, communication, interpersonal and influencing skills;
  • Skilled at building and maintaining relationships with key stakeholders and suppliers;
  • Analytical skills and problem solving
  • Effective workload planning, respect of deadlines, ability to define priorities and manage stress
  • Co-operative approach in working with others

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