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KEY ACCOUNT MANAGER

Vaiano Cremasco – Italy

The ideal candidate will be responsible for the relationship with consolidate customers and new prospects on EMEA markets with a technical approach to customer requirements and problem solutions.
Reporting directly to the Sales Director, he/she will supervise and control one or more Project Managers and will be accountable for the following:

  • To achieve the sales budget assigned for the relevant area of responsibility
  • To establish a deep relationship with the customers to understand and satisfy their needs according to company policies
  • To make ad hoc presentations to customers on new products or suitable products
  • To negotiate contracts with the support of our Legal Department
  • To negotiate sales conditions for first order and to manage brief in cooperation with relevant Project Manager
  • To plan and manage regular visits to customers and to attend cosmetic trade shows, travelling abroad as required
  • To maintain relationship with regular customers and to find new potential customers to develop
  • To carry business intelligence
  • To be the reference point for the customer in case of complaints or disputes

Skills required:

  • Bachelor Degree in Chemistry, Pharmaceutical Technologies (CTF), Food Technologies.
  • Three to five year experience in similar position by a cosmetic manufacturing company or by a raw material distribution company
  • Good knowledge of English, knowledge of French language or a secondo foreign language is a plus
  • IT knowledge: Very good knowledge of the Office package and management systems
  • Good interpersonal relationship and teamwork
  • Ability to manage relationships with marketing oriented customers through excellent negotiation capabilities, problem solving attitude and high resilience
  • Good communication and ability to synthesize
  • Ability to manage and to motivate people
  • Effective workload planning, respect of deadlines, ability to define priorities and manage stress in a very dynamic environment
  • Proactivity, precision and attention to details/numbers
  • Dynamicity, ability to search for information, flexibility and adaptability
  • Self-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy
Availability to travel frequently including intercontinental travelling