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KEY ACCOUNT MANAGER

Vaiano Cremasco – Italy

The ideal candidate will be responsible for developing and maintaining the business at Key Accounts or market area under his/her responsibility, will have global vision of the customers and the market and will monitor and support customer’s need to provide suitable solutions.
Reporting directly to the Sales Director, he/she will supervise and control one or more Project Managers and will be accountable for the following:

  • To achieve the sales budget assigned for the relevant area of responsibility
  • To establish a deep relationship with the customers to understand and satisfy their needs according to company policies
  • To make ad hoc presentations to customers on new products or suitable products
  • To negotiate contracts with the support of our Legal Department
  • To negotiate sales conditions for first order and to manage brief in cooperation with relevant Project Manager
  • To plan and manage regular visits to customers and to attend cosmetic trade shows, travelling abroad as required
  • To maintain relationship with regular customers and to find new potential customers to develop
  • To carry business intelligence
  • To be the reference point for the customer in case of complaints or disputes

Skills required:

  • Bachelor Degree as a minimum in Economics, or any other discipline
  • Three to five year experience in similar position in cosmetic or multinational manufacturing companies 
  • Good knowledge of English, knowledge of French language or a secondo foreign language is a plus
  • IT knowledge: Very good knowledge of the Office package and management systems
  • Good interpersonal relationship and teamwork
  • Excellent negotiation capabilities and customer oriented attitude
  • Good communication and ability to synthesize
  • Ability to manage and to motivate people
  • Effective workload planning, respect of deadlines, ability to define priorities and manage stress
  • Proactivity, precision and attention to details/numbers
  • Self-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy
Availability to travel frequently